Question 1

What's the best CRM for an integrative or independent practice?

Accepted Answer

FrequencyOS is a practice growth system built specifically for integrative and independent practitioners — functional medicine, acupuncture, naturopathy, chiropractic wellness, health coaching, and integrative therapy. It pairs a real CRM with the patient communication, content, follow-up, and online presence tools your EMR doesn't cover, in one calm system.

Question 2

How is FrequencyOS different from GoHighLevel?

Accepted Answer

FrequencyOS is built on the proven GoHighLevel infrastructure, but it's pre-configured, narrowly scoped, and tuned for one kind of business: integrative and independent healthcare practices. You don't get a blank canvas of 800 features — you get the workflows, templates, content prompts, and onboarding designed for how practitioners actually work.

Question 3

Do I need a separate EMR if I use FrequencyOS?

Accepted Answer

Yes — FrequencyOS is a CRM and growth system, not a clinical EMR. Your EMR (Jane, ChARM, ChiroFusion, Practice Better, etc.) handles charting, billing, and what happens inside the treatment room. FrequencyOS runs everything outside of it: visibility, booking inquiries, follow-up, content, and reputation.

Question 4

Can I start without paying?

Accepted Answer

Yes. The free tools (blog generator, email builder, social planner, visual studio) and the free Office Hours community are open to anyone — no card required. Most practices start there, get comfortable, then move into Presence ($97/mo), Platform ($297/mo), or Broadcast ($497/mo) when they're ready for the full system.

Question 5

How long does it take to set up FrequencyOS?

Accepted Answer

Sandbox and Presence tier accounts are usable the same day you sign up. The Platform tier ($297/mo) includes a 30-day guided practice build with weekly calls, and most practices are fully migrated and publishing within 3-4 weeks. Broadcast adds ongoing 1:1 strategy on top of that.

Question 6

Who is FrequencyOS for?

Accepted Answer

Independent and integrative healthcare practitioners — functional medicine doctors, acupuncturists, naturopaths, chiropractors focused on wellness, health and integrative coaches, and integrative therapists. Practices that care how they show up, want one calm system instead of a stack of disconnected tools, and aren't trying to look like a big-box clinic.

Call Events Not Working for Twilio

Step 1: Go to the Account dropdown on the top-right menu, click on Subaccounts

Step 2: If there are too many subaccounts inside Twilio, you can go back to FrequencyOS and copy the Account SIN for that location to search in Twilio:

Step 3: Search based on the Twilio Subaccount SID in FrequencyOS agency settings -> Twilio

Paste the Account SID here and click on it:

Step 4: Click into the subaccount so you will see there's an orange text on the top left:

Step 5: Click Monitor -> Logs -> Calls

Frequently Asked Questions

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Step 1: Go to the Account dropdown on the top-right menu, click on Subaccounts

Step 2: If there are too many subaccounts inside Twilio, you can go back to FrequencyOS and copy the Account SIN for that location to search in Twilio:

Step 3: Search based on the Twilio Subaccount SID in FrequencyOS agency settings -> Twilio

Paste the Account SID here and click on it:

Step 4: Click into the subaccount so you will see there's an orange text on the top left:

Step 5: Click Monitor -> Logs -> Calls