Turn your Shopify store into a revenue machine, without bolting on five more apps.
If your clinic sells supplements, program kits, or wellness products, the storefront is the easy part. FrequencyOS runs everything that happens after the sale, including reorder reminders, abandoned carts, reviews, and win-backs. And our team can set it all up for you if you'd rather not touch a thing.
Maya left $84 in her cart
SMS recovery sent. Email queued for tomorrow.
Maya completed checkout
$84.00 recovered automatically. No app needed.
Review request sent to 11 buyers
7 days after their orders shipped.
Built for your clinic
The products your patients actually buy, and the follow-up they deserve.
You're not running a t-shirt drop. You're selling supplements, programs, and wellness products to people who trust you with their health. Here's what FrequencyOS quietly handles for each one.
Supplement & dispensary reorders
Magnesium, probiotics, your in-house dispensary line, FrequencyOS knows roughly when a bottle runs out and sends a gentle reorder reminder before your patient lapses.
Program & protocol kits
Someone buys your gut-reset or detox bundle. They're dropped into a welcome-and-check-in sequence that keeps them on protocol, and primed for the next phase.
At-home tests & wellness products
From kits to topicals, every order triggers a results-ready follow-up and, a week after it ships, an automatic request for a Google review.
What your customers receive
Warm, on-brand messages, not spammy blasts.
Every automation sends real emails and texts that sound like your clinic. Here are a few your customers would actually get.
Riverstone Wellness
Still thinking it over, Maya?
Your cart is waiting
Hi Maya, we noticed you left a couple of things behind. No rush at all, but we saved your cart so you can pick up right where you left off.
Questions about what's right for you? Just reply to this email, a real person on our team reads every one.
Riverstone Wellness
Riverstone Wellness
How are you getting on?
A quick favor, if you have a moment
Hi Maya, it's been a week since your order arrived, and we'd love to know how it's going.
If you've had a good experience, a short Google review helps other people in our community find care they can trust.
Five subscriptions → one
The apps your store can stop paying for.
A typical Shopify store stacks a separate app for every job, each with its own login, its own bill, and its own data that never talks to the others. FrequencyOS folds them into one connected system.
What it does
Every automation a growing store actually needs.
Connect your store once. Then turn on the flows that bring customers back and lift the value of every order, built on your real Shopify events, not guesswork.
Abandoned cart recovery
Cart abandoned → SMS at 1 hour, email at 24 hours, a nudge at 48. Recovered revenue with no third-party cart app.
Post-purchase upsells
First order tagged → a 3-step sequence with complementary offers lifts average order value on autopilot.
Review requests
Order fulfilled → wait 7 days → automatic SMS or email asking for a Google review. Reputation that builds itself.
VIP tagging
Spend crosses your threshold → contact is tagged VIP and dropped into premium follow-up automatically.
Win-back campaigns
No order in 90 days → a re-engagement sequence with an offer brings lapsed customers back.
Customer + order sync
Shopify customers become CRM contacts. Order events and value flow in as triggers and segments.
Where it sits
Shopify runs the store. FrequencyOS keeps customers coming back.
Nothing about your storefront changes. We sit alongside it and own the follow-up, the part that turns a single purchase into a lifetime of orders.
Shopify
Your storefront
CHECKOUT
Order #1042 placed
Payment captured · catalog & inventory
FULFILLMENT
Order shipped
Tracking sent · stock updated
FrequencyOS
After the sale
FOLLOW-UP
Thank-you + care tips sent
Upsell teed up for day 7
RETENTION
Win-back offer to 23 lapsed buyers
No order in 90 days
How it connects
A minutes-long setup.
Point FrequencyOS at your Shopify store, choose what syncs in, and your orders, customers, and products start flowing into one system.
The engine behind it
Here's how those messages get built.
Every email and text you just saw comes from one simple builder. No code, no separate cart app, describe the flow in plain English, point it at your Shopify trigger, and tune the timing. (Or hand the whole thing to our team, more on that below.)
Want to go deeper?
Guides & tutorials.
Short, practical reads, open one, then come right back. Whether you're setting things up yourself or just sizing up your options, these walk you through it honestly.
Build an abandoned cart automation
A screen-by-screen walkthrough: SMS at an hour, email the next day, a final nudge, built once, running for every cart.
Read the guideComparisonShopify apps: how to choose
An honest buyer's guide to email, SMS, reviews, and loyalty apps, real pros and cons, plus how to avoid app overload.
Read the guideOverviewThe FrequencyOS Shopify integration
What connects, what syncs, and how the after-the-sale layer replaces the four or five apps most stores stack up.
Read the guideDon't want to build it yourself?
Hand it to our team. We'll set the whole thing up.
You didn't open a clinic to learn marketing automation. Our team connects your store, writes the emails and texts in your voice, and builds every flow, so you can stay focused on patients.
Quick walkthrough
We look at your store together and map the two or three automations that recover the most revenue for your clinic.
We build it for you
Our team connects Shopify, writes the emails and texts in your voice, and sets up every flow: abandoned cart, reorders, reviews, and win-backs.
You approve and go live
You review the copy and timing, give the nod, and it runs quietly in the background from then on.
20 minutes · no pitch
Let's map your store on a quick walkthrough.
We'll look at your storefront together and pinpoint the two or three automations that recover the most revenue fastest, then I'll show you exactly how they'd run.
Questions
Shopify integration, answered.
No. Shopify still runs your storefront, catalog, checkout, payments, inventory, and fulfillment. FrequencyOS sits on top and runs the marketing layer, the CRM, email, SMS, and automations that turn one-time buyers into repeat customers. They work side by side.
When a shopper adds to cart and doesn't complete checkout, Shopify fires an abandoned-checkout event into FrequencyOS. From there you build the sequence, a friendly SMS an hour later, an email the next day, a final reminder at 48 hours. It runs automatically for every cart, so you recover revenue without paying for a dedicated cart app.
Customer name, email, and phone become CRM contacts. Order events (placed, fulfilled, cancelled), the product purchased, and order total flow in as triggers and segments. Abandoned-cart events sync too. Shopify keeps owning inventory and fulfillment data, we focus on what drives follow-up.
Texting customers requires opt-in. Make sure your checkout collects SMS consent, and US senders need A2P 10DLC registration, we walk you through it during setup so your messages land and stay compliant.
The store connection takes minutes. Most owners have their first automation, usually abandoned cart recovery, live the same week. On a quick walkthrough we'll map your store and the two or three automations that move the needle fastest for you.
Keep Shopify. Add the part that grows it.
You've already built the store. FrequencyOS makes sure every visitor, every cart, and every customer is worth more, automatically.
Prefer to see it first? Book a 20-minute walkthrough or read the full breakdown.