Missed the call? They get a text before they call someone else.

When someone calls your practice and the call isn't answered — you're with a patient, it's after hours, the line is busy — FrequencyOS automatically sends that caller a text within seconds. Instead of leaving a voicemail nobody checks, they get an immediate, friendly message and can reply right there. The missed call becomes a text conversation.

Within seconds of the call ending unanswered. Speed is the whole point — studies of lead response consistently show the first business to respond wins the patient, and a text that arrives while they're still holding their phone converts far better than a callback an hour later.

Yes. You can write different messages for business hours, after hours, and weekends, and include a booking link, a question, or directions to your portal. Set them once and they send automatically for every missed call.

Into your FrequencyOS conversations inbox as a two-way thread, alongside the caller's contact record. You or your front desk can reply by text when there's a moment — no phone tag, and a full history of the conversation stays attached to the patient.

FrequencyOS provides a business number (or works with your existing one) that can both take calls and send texts. US texting requires A2P 10DLC registration for deliverability — we handle that with you during setup so your messages reliably land.