Knowledge Base
Comprehensive documentation and how-to articles to help you master every feature of the platform.
Hand-written guides built for integrative practitioners using FrequencyOS.
General
Import contacts into FrequencyOS
Use the Contact Import Cleaner to split households, fix casing, dedupe and load a messy CSV into FrequencyOS — then reconcile and push to HighLevel.
Connect HighLevel Advanced Access (Private Integration Token)
One-time 3-minute setup that lets FrequencyOS create the 20 fos_* custom fields in your HighLevel sub-account. Fixes "couldn't prepare custom fields" sync errors.
General
Switching from Square or PayPal
What carries over, what you stop paying for, and a step-by-step switch to a unified payment system tied to your client records.
Take Payments on Your Bookings
Attach a price to a calendar, take deposits or full session fees, send text-to-pay links, and use the mobile tap-to-pay POS for in-person sessions.
Connect Your Own Stripe (the foolproof way)
Two simple paths to link Stripe so you can take card payments on your calendars, invoices, text-to-pay, and memberships.
How to Get Paid: A Practitioner's Guide
Why we recommend Stripe, how your booking system doubles as a point-of-sale, and when to charge on the calendar vs build recurring memberships.