How to set up a workflow to action based on email event clicked or opened

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How to set up a workflow to action based on email event clicked or opened

3.15K views

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2 min 53 sec⚡️3 min 36 sec2 min 53 sec2 min 24 sec1 min 55 sec1 min 41 sec1 min 26 sec1 min 9 sec

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Thank you, Support! 🙏 +1 other comment

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Mildred Bariring
Mildred Bariring

Mildred Bariring2:53

Oct 10, 2024

Thank you, Support! 🙏

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Yusra Zaffar
Yusra Zaffar

Yusra Zaffar2:53

July 17, 2025

Thank you, Support! 🙏

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How To Add an Email Event Trigger (Clicked/Opened) to a Workflow:

Step 1: Select the initial trigger within your workflow and search email

Step 2: Select Email Events from the dropdown

Step 3: Click Add filters

Step 4: Select Email Events from filter options, then Event

Step 5: Select the appropriate action - Clicked or Opened

Your new Trigger is now within your Workflow!


Note
Note: For accurate tracking and to maintain a strong sender reputation, ensure that Open and Click events are enabled for your sending domain. These events provide critical engagement data that mailbox providers use to determine deliverability.

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